Main duties and responsibilities

Directorate 

The Registry Services Directorate comprises responsibility for the administration of the student journey from registration to graduation and consists of the following functions: student records, quality assurance, UKVI compliance, timetabling, student records, examinations, awards and graduations.

Role

De Montfort University is seeking an experienced and highly organised individual to provide a professional administrative support service across a range of partnership programmes, with responsibility for a portfolio of programmes or a designated partner, overseeing all aspects of the student journey.

The role involves working closely with partner institutions to build strong relationships and maintain effective communication, while supporting the full student lifecycle including admissions, registration, re-registration, maintenance of student records, assessment and progression.

Responsibilities include advising students on course administration, supporting admissions and enrolment processes, and ensuring accurate curriculum and student record management. The post holder will coordinate and support assessment processes, including organising assessment boards, preparing documentation, liaising with academic staff, employers and partners, recording decisions and communicating results. In addition, the role involves providing guidance to the partnerships team, contributing to continuous improvement initiatives, maintaining comprehensive documentation and ensuring compliance with university regulations and procedures.

The successful candidate will collaborate with internal teams such as Business Intelligence, Student and Academic Services, Digital and Technology, Faculties, Academic Quality, and the Global Partnerships Office to support partnership activity, deliver high-quality data returns, and ensure adherence to data processes. They will also undertake data quality checks, correct discrepancies in line with schedules, and help embed a strong culture of data accuracy and quality across the team.

Key Responsibilities

• Oversee student data across a group of Collaborative Partners, ensuring accuracy, completeness and alignment with institutional processes. 
• You will support colleagues on data quality, deadlines and system usage.
• Providing guidance on student records related processes and data, as they relate to partnerships. 
• You will play a role in identifying process and system improvements and supporting the testing of system developments.

Ideal Candidate

You will be proactive, collaborative in their approach with a good understanding of partnership relationships, student records systems and data quality standards. Excellent communication skills are essential, along with the ability to influence and support others effectively. A commitment to inclusion, environmental sustainability and continuous learning is expected, along with the confidence to represent the university positively both internally and externally.

To view the job description and person specification, please click here.