Main duties and responsibilities
De Montfort University (DMU) is an ambitious, globally-minded institution with a relentless focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience. A culturally rich university with a palpable commitment to the public good, it strives to maintain a stimulating and inclusive environment where staff and students are able to thrive. The university is a vibrant, multicultural hub of learning, creativity and innovation that never surrenders to convention. Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employer’s demand.
Directorate
The Registry Services Directorate comprises responsibility for the administration of the student journey from registration to graduation, and consists of the following functions: registration, quality assurance, UKVI compliance, timetabling, student records, examinations, awards, and graduations, student finance, and student casework.
Role
The role provides comprehensive administrative support for the operational delivery of apprenticeships across a defined portfolio, from the onboarding of employers and apprentices through to programme completion. The post holder will maintain accurate and timely records across University systems, work proactively to manage apprentice lifecycle processes in line with the academic calendar, and apply a strong understanding of apprenticeship regulatory requirements. The role also involves producing reports, identifying data anomalies, supporting quality assurance activities, responding to employer and apprentice enquiries, and contributing to audit readiness, while delivering excellent customer service and supporting wider portfolio developments.
Ideal Candidate
The ideal candidate will have strong administrative experience, excellent attention to detail, and the ability to manage accurate records across multiple systems. They will be proactive, well organised, and confident in working with data, reports, and compliance-related processes. Strong communication and customer service skills are essential, alongside the ability to liaise effectively with academic colleagues, employers, and apprentices. The candidate will demonstrate a commitment to equality, professionalism, sustainability, and continuous improvement, and be flexible in supporting evolving apprenticeship and skills provision.
To view the job description and person specification, please click here.
Contact
For more information about the role please contact:
Atika Kohli. Faculty Operations Manager Email: akohli@dmu.ac.uk: T: 0116 2506269