Main duties and responsibilities

Talent and Recruitment Administration

• Provide comprehensive administrative support across the full recruitment lifecycle, acting as the first point of contact for recruiting managers and candidates.
• Coordinate vacancy set-up, approvals, and advertising using internal systems and external job boards.
• Manage the end-to-end advertising process, including liaising with agencies and specialist platforms to ensure roles are effectively promoted.
• Respond to queries relating to recruitment processes, adverts, and system use in a timely and professional manner.
• Support shortlisting and interview arrangement processes, ensuring a smooth candidate experience.

Onboarding and Contracts

• Draft, issue and manage contracts of employment and associated documentation, ensuring accuracy and compliance with organisational policy.
• Coordinate all onboarding activity, maintaining regular communication with new starters and hiring managers to ensure a positive onboarding experience.
• Complete all pre-employment checks (e.g. right to work, DBS, references) in line with legislative and organisational requirements.
• Ensure all required documentation is received and verified prior to confirming start dates.
• Liaise with specialist teams to ensure compliance with UKVI, safeguarding and regulatory requirements.

Systems and Data Management

• Act as a system super-user for recruitment and HR systems, providing guidance and troubleshooting support to managers.
• Maintain accurate and up-to-date employee and recruitment records, ensuring data integrity and GDPR compliance.
• Produce reports and track recruitment and onboarding activity to support operational delivery.

Customer Service and Query Management

• Provide a responsive and professional service, answering queries from managers, candidates and stakeholders across People Services.
• Build effective working relationships with internal customers and external partners.
• Ensure all interactions reflect a customer-focused, inclusive and professional service culture.

Continuous Improvement and Team Contribution

• Identify opportunities to improve processes, systems and service delivery, contributing to continuous improvement initiatives.
• Support wider People Services Operations activity, including cross-team working and multi-skilling as required.
• Maintain a commitment to personal development and keeping knowledge up to date.
• You may also be required to perform any other duties commensurate with the job grade as reasonably required from time to time.
• Treat all DMU staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.

Contact

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Competencies